Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile applications. We collect different types of information depending on the platform.

2. Information We Collect

a. Website

When using our website, we may collect the following personal information:

• Name
• Username
• Email address
• Phone number
• Address

This information is collected when you register.

b. Mobile Apps (Android & iOS)

We only collect the Device ID.

• Device ID (used to identify your device within our system)

We do NOT collect name, email, location, contacts, photos, or any personal data inside the mobile apps.

3. Why We Collect This Information

Website

• Account creation and user authentication
• Monitoring
• Generating reports
• Improving user experience

Mobile Apps

Device ID is used for:

• User authentication
• Basic app functionality

We do NOT use the device ID for ads or tracking.

4. Cookies (Website Only)

No tracking or advertising cookies are used.

5. Data Sharing

We do not sell or rent your personal information. We may share limited data with trusted third-party service providers who help us operate our website or app and provide services to you, including:

• Push notification services, such as Firebase Cloud Messaging (FCM)

These third-party providers are contractually obligated to keep your data secure, use it only for the purposes of providing their services, and comply with applicable data protection laws. FCM may process device identifiers and other technical information required to deliver notifications.

6. Data Security

We use industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure.

7. Your Rights

You have certain rights regarding your personal data. You may request to:

• Access the personal data we hold about you
• Correct or update any inaccurate or incomplete information
• Delete your personal data, where applicable
• Restrict or object to the processing of your data

You can request regarding your personal data through our Support Page.

8. Children’s Privacy

Our website and app are intended for professional use in CNC factory operations and other industrial purposes. They are not designed for or directed at children. We do not knowingly collect personal data from individuals under the age of 13 (or under 16 in certain regions).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please reach out to us through our Support Page. We will respond to your request in accordance with applicable data protection laws.